by Julie Lyons
Management is really a job about balance – finding the right balance for happy employees, happy customers, happy bosses, and happy shareholders. It’s not as easy as it might sound. After all, it generally revolves around money and in business money can be a touchy subject.
When creating balance, it’s easy to slide in one direction or the other. This is especially true if you are a confident leader. The key is for you to be able to spot blindspots, but not to erode your own confidence in the process of identifying these blindspots, because the key is to overcome these blindspots.
One of the biggest pitfalls that managers in bigger corporations face is that they lose touch with both their employees and their customers. As they move up the chain of command they spend more time dealing with meetings and managing paper. They are no longer in touch with the day to day experiences of the company. It’s important that you don’t lose contact because it plays a key role in creating balance.
Good leaders will develop peripheral vision. They can recognize potential problems even with the smallest signs. They know what needs their attention and what can be left alone for now. For you to be successful at this you need to be able to ‘read between the lines,’ of what’s being said or not being said in a meeting. You also need to be able to identify the gaps in productivity and hidden issues. These skills will help you to create the necessary balance.
Finally, be sure that you have faith in the managers and leaders below you. These team players are the key to identifying blind spots you yourself might not see. Listen to what they have to say when it comes to problems and solutions. Let them help play a role in strategies to solve problems, after all they are on the front lines and who would know better.
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