By Kristin Muckerheide
Back in 2012, MOZ posted a great blog and video about how to delight the pants off of your community. 
It had some helpful tips, including:
- Give them points/thumbs up/stars
- Thank them
- Be human
- Show personality
- Make it easy
- Take it to email
- Take it offline
- Make it personal
[Read more…] about #TBT: 3 ways to delight your online community
