by 
By Julie Lyons
Zendesk is coming to Chicago for a free, fun and engaging day of customer service and Zendesk training for all levels! Zendesk is excited to announce its second year of Zen U. for brand new content and training.
Class Content
- Developer Lab: Learn how to build an app and use the Zendesk API during a hands-on technical session
- Zendesk 101: Learn the basics of Zendesk customer support
- Self-Service & Engagement: Discover key ways to get closer to your customers needs
- Reporting & Analytics: Interpret the data to maximize efficiency
- Customer Spotlight: Best practices from your peers on handling support & keeping the customer happy
- What’s New in Zendesk: Learn about the latest functionality and how to put it into action
Details:
Thursday, October 9th
11:00 AM to 5:00 PM (CDT)
JW Marriott Chicago
151 West Adams Street
Chicago, IL 60603
The schedule includes a beginner’s training session before diving deeper into more detailed topics, advanced students are welcome to skip this session and come when the content is most helpful.
This is a free event open to anyone interested improving their support process and customer experience. A laptop is enouraged to help you follow along but is not mandatory.
Full schedule details and registration is available by clicking here.
Want to learn more about Zendesk or other tools Flair Interactive is experienced in? Click below and contact us today!
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